Manager Sharizat Ishes, 24, who holds a Diploma in Marine Engineering has been one of the key players that has contributed to the shops current success and has been there since the shop opened.
His main responsbilities are,
- Opening and closing the shop.
- Ensuring that the employees arrive to work on time.
- Checking that the products and shelves are neat and presentable.
- Topping up the stock and letting the boss know what needs to be ordered.
Sharizat practices the Classical School's Administrative style of management. As the shop sells both skateboarding components as well as fashion streetwear clothing, the staff are given work according to their specialization. For example, one of the staff who is better with skateboards will be in charge of fixing and changing skateboards while the other will help out with clothing sales. He is also responsible for the orders he gives to his employees. Lastly, he believes in equity. "I treat my workers as i would my friends, in that way it is easier to work with each other and that makes working all the more fun for everyone, this should apply to everything in life - you scratch my back, i'll scratch yours." Said Sharizat.
Grinning sheepishly when asked what were the difficulties he faces as the manager, this is what he had to say. "As all of us who work in the shop are young as well as skaters ourselves, we like to have a good time after work and that sometimes results in the workers showing up late for work. There was once even i was late in opening the shop. That aside, it can be quite a problem when there are many customers in the shop and once in awhile we get those that try to steal so i have to keep a close eye on them." To keep it simple, ensuring that the whole shop runs smoothly can be a feat to Sharizat.
To lessen the stress, Sharizat makes it a point to bond well with the staff. He constantly reminds them that it is not wrong to have fun and enjoy the time at the shop but they must also remember they are at work. He also pats them on the back and pays them a compliment when they deserve it. The staff in turn, help out Sharizat to the fullest of their abilities.
Before i concluded my interview, i posted Sharizat one last question; In his opinion, what makes a good manager?
After biting his lip while pausing to think, he said, "A good manager should be one who can carry out his duties well, maintain a friendly relationship with the staff yet command respect and last but not least, enjoy his job."
Manager Sharizat Ishes with celeb DJ, Steve Aoki at a product launch
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